Information Security
Information Security Policy
At Palkii, we are committed to safeguarding the privacy and security of your personal information.
Our Commitment to Information Security
Introduction
At Palkii, the security of our customers’ personal information is our top priority. We take extensive measures to protect data from unauthorized access, disclosure, alteration, or destruction.
Types of Information We Collect
We collect the following types of information from our customers to ensure the delivery of our products and services:
- Personal Information: Name, email address, shipping address, and payment details.
- Non-Personal Information: Browsing behavior, device information, and IP address.
How We Protect Your Information
We use a variety of security measures to ensure the protection of your personal information, including:
- Encryption: All sensitive data, including payment information, is encrypted during transmission using SSL/TLS protocols.
- Firewalls: We use advanced firewall protection to block unauthorized access to our internal systems.
- Access Control: Access to personal data is limited to authorized personnel only, based on job responsibilities.
- Data Backups: We regularly back up all sensitive data to ensure that it can be restored in the event of a disaster or breach.
How We Use Your Information
We may use the information we collect from you to:
- Process orders and deliver products and services.
- Improve customer service and support.
- Send promotional offers and newsletters (with your consent).
- Analyze website usage to improve functionality and user experience.
Data Retention and Deletion
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, and as required by law. After that, we securely delete or anonymize your personal data.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist in processing orders, payments, and delivery. These providers are required to maintain the confidentiality of your data and are prohibited from using it for any other purpose.
Your Rights and Choices
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your personal data.
- Opt-out of receiving promotional emails or newsletters.
Changes to This Policy
We reserve the right to update or modify this Information Security Policy at any time. Any changes will be posted on this page, and the date at the bottom of this page will be updated accordingly.
Contact Us
If you have any questions about this Information Security Policy or wish to exercise your rights, please contact us:
- Email: customerservice@palkii.com
- Address: 10200 Conant St, Hamtramck, MI, 48212